The international educational event
HOSPEO Master
raises awareness of the importance of human capital
in the hospitality industry.

What is HOSPEO Master?

HOSPEO Master is an educational-business event that raises awareness of the importance of human capital in the hospitality industry.

HOSPEO Master analyses and processes the dynamic, demanding, fast-changing and work-intensive environment of the global and local hospitality industry and prepares organisational leaders, decision makers and the workforce for the future, while drawing attention to NOW.

HOSPEO Master places the working man at the center of current customer-oriented organisation and upgrades it with an employee-oriented leadership style.

What are the topics of the event?

The first HOSPEO Master 2020 conference will address the following issues:

  • The importance of employer branding in hospitality industry.
  • How to walk the talk?
  • The employer brand road map. How to create HR marketing personas and why we need them?
  • Are great employees born or made? Managers vs. Trainers. Why we need them?
  • How to establish a learning culture? Small vs. big sized company.
  • “ONBOARDING”. Do we have it and the importance of it?
  • What is the meaning of continuous training? What are the benefits of it?

Why attend the event?

HOSPEO Master 2020 offers up to 8 hours of engaging, content-rich vocational and educational program and up to 10 speakers in one day. The event is a great opportunity for learning, networking and socialising.

HOSPEO Master 2020 speakers are experts in the hospitality industry and beyond, who will support the main topic with expert knowledge and examples of good practice.

WHEN?

30 january 2020

WHERE?

Ljubljana Exhibition

and

Convention Centre

Agenda

HOSPEO Master 2020

The HOSPEO Master 2020 program addresses two key topics:

“Hospitality Employer Branding”
&
“Professional Training in Hospitality”

I. part: Hospitality Employer BrandingII. part: Professional Training in Hospitality

I. part: Hospitality Employer Branding

  • 8.30 - 9.00

    Registration

  • 9.00 - 9.30

    Welcome Addresses of honoured guests

  • 9.30 - 10.00

    "Capital" and what people have to do with it

    MAJA KRIŽMANČIČ, MBA
    Organizer HOSPEO Master 2020, Slovenia

  • 10.00 - 10.30

    Global mindset. Local expertise.

    KATARINA LARISA HAM,

    CEO Quintessentially Adriatic, Slovenia

  • 10.30 - 11.00

    "It’s all about the culture."

    Dr. ALENKA STANIČ,

    Human capital consultant, Slovenia

  • 11.00 - 11.15

    Coffee break

  • 11.15 - 11.45

    Attracting and retaining talents for the Ritz-Carlton brand.

    HUGO LECANDA,

    Ritz Carlton Budapest, Mexico

  • 11.45 - 12.35

    How to be OK (employer)?

    ALJOŠA BAGOLA,

    Executive creative director, Pristop Ltd, Slovenia

  • 12.35 - 13.15

    “What makes our people happy?”

    MARTIN JEZERŠEK,

    General Manager, Gostinstvo Jezeršek Ltd, Slovenia

  • 13.15 - 14.00

    Lunch

II. part: Professional Training in Hospitality

  • 14.00 - 14.30

    "The importance of professional education in the hospitality sector"

    DR. TANJA ANGLEITNER SAGADIN,

    Director of the Vocational College of Hospitality and Tourism, Maribor, Slovenia

  • 14.30 - 15.00

    Online training in hospitality industry

    GERARD DU PLESSIS,

    Head of marketing, Lobster Ink ltd, South Africa

  • 15.00 - 15.30

    Becoming a Spa Manager, but Trainer

    LEA SEVŠEK BUTERIN,

    Wellness consultant at LSB-VELL Ltd., Slovenia

  • 15.30 - 15.45

    Coffee Break

  • 15.45 - 16.30

    "What if I invest in their training and then they leave?"

    PAUL MARTIN,

    Trainer at Mixxa ltd, United Kingdom

  • 16.30 - 16.45

    A musical surprise

  • 16.45 - 17.45

    Round table, "The future of hospitality jobs"

    MARJANA GRČMAN, Slovenia

    Round table about “The future of hospitality jobs in Slovenia”

  • 17.45 - 18.00

    Closing thoughts

Presentations will be predominantly in English.

The Organizer reserves the right to make changes to the program.

WHO SHOULD ATTEND?

It is a must attend event for hospitality people:

  • Executives / Chief learning Officers, Chief talent officers
  • Leaders / Corporate leaders who are passionate about developing people, Business owners and their managers
  • Professionals / Talent Development Professionals, Learning & Development Professionals, HR Leaders
  • Educators / Trainers, Coaches, Professors, Teachers, Influencers
  • Talented and passionate operational staff / Chefs, Front of House, Housekeeping, Front Office etc.
  • Students of hospitality faculties
  • Others / Consultants and authors or solution providers genuinely interested in coming to learn, contribute and grow

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